Go figure, that on System Administrator Appreciation Day, a phone switch for Cox went out.
Those sysadmins are having a bad day. Sorry guys. Better luck next year.
And to add insult to injury, their tech support / business services line is busy. Either it got hit by the downed switch too, or is inundated by calls right now.
Double ouch.
Yes they are. Not only does the switch outage affect customers, but it also affects the Cox offices, so customers can’t call in.